Terms of Service

1. Agreement to these terms

These Terms of Service (the “Terms”) govern your access to and use of Ida OS (the “Service”), a studio-management platform for independent dance studios operated from Calgary, Alberta, Canada (“Ida OS”, “we”, “us”, or “our”). By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a studio or other organization, you represent that you have authority to bind that organization, and “you” refers to that organization.

2. Accounts and eligibility

You must be at least the age of majority in your jurisdiction to create an account. The Service is intended for use by studios and their authorized staff; it is not intended for direct use by children. You are responsible for the accuracy of your account information, for keeping your login credentials secure, and for all activity that occurs under your account. Notify us promptly at legal@idaos.app if you suspect unauthorized use.

3. Your data and responsibilities

You retain all rights to the data you and your authorized users submit to the Service (“Customer Data”), including family, student, scheduling, and billing records. You grant us a limited license to host, process, and transmit Customer Data solely to provide and support the Service.

You are responsible for your Customer Data and for ensuring you have the necessary rights and consents to provide it to us — including, where applicable, consent from parents or guardians for information about minors. You agree to use the Service in compliance with all applicable laws, including privacy and data-protection laws. Our handling of personal information is described in our Privacy Policy.

4. Acceptable use

You agree not to:

• Use the Service for any unlawful, harmful, or fraudulent purpose.
• Upload content that infringes others' rights or that you do not have the right to share.
• Attempt to gain unauthorized access to the Service or its related systems, or interfere with their operation.
• Reverse engineer, resell, or sublicense the Service except as expressly permitted.
• Use the Service to send unsolicited or unlawful communications.

5. Subscriptions, fees, and payments

Paid plans are billed on the cycle described at signup or in your order. Unless stated otherwise, fees are charged in advance, are non-refundable except where required by law, and may be subject to taxes. We may change pricing on a going-forward basis with reasonable notice. If you fail to pay amounts due, we may suspend or terminate your access.

Payments and payouts are processed by Stripe and are also subject to Stripe's applicable terms. Studios that collect payments from their families through the Service are responsible for their own pricing, refunds, taxes, and relationships with their families.

6. Third-party services

The Service integrates with third-party services such as Stripe, Resend, Supabase, Vercel, and (optionally) Instagram. Your use of those services may be subject to their own terms and policies, and we are not responsible for third-party services. Connecting or disconnecting an integration, such as Instagram, is at your discretion.

7. Intellectual property

The Service, including its software, design, and content (excluding Customer Data), is owned by Ida OS and its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription, subject to these Terms. We welcome feedback, and you grant us the right to use feedback you provide without restriction or obligation.

8. Suspension and termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you breach these Terms, fail to pay, or use the Service in a way that risks harm to others or to the Service. Upon termination, your right to use the Service ends. We will make Customer Data available for export for a limited period and then delete or anonymize it as described in our Privacy Policy.

9. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free, or secure.

10. Limitation of liability

To the maximum extent permitted by law, Ida OS and its suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill. Our total liability arising out of or relating to the Service will not exceed the amounts you paid us for the Service in the twelve months before the event giving rise to the claim. Some jurisdictions do not allow certain limitations, so some of these limitations may not apply to you.

11. Indemnification

You agree to indemnify and hold harmless Ida OS from claims, damages, and expenses (including reasonable legal fees) arising out of your Customer Data, your use of the Service, or your breach of these Terms or applicable law.

12. Governing law and disputes

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict-of-laws rules. The courts located in Alberta, Canada will have exclusive jurisdiction over any dispute, and you consent to that jurisdiction and venue, except where applicable law requires otherwise.

13. Changes to these terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you through the application or by email. Continued use of the Service after changes take effect means you accept the updated Terms.

14. Contact

Questions about these Terms can be sent to legal@idaos.app. For privacy questions, contact privacy@idaos.app or see our Privacy Policy.