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Parent communication

/dashboard/comms

Comms lets you email the right families at once instead of managing dozens of individual threads. You pick an audience, write one message, and Ida OS sends a personalized email to each family, greeting them by name.

app.idaos.co/dashboard/comms
The comms composer with an audience selector, subject, and message, alongside a panel explaining how announcements are sent
The iPhone app's Comms screen with the announcement composer and audience picker

Sending an announcement

  1. 1Open Comms and choose your audience: all families, active billing, past due, manual billing, paused, or a hand-picked set of families.
  2. 2Write a subject and your message.
  3. 3Send a test to yourself first to check how it reads.
  4. 4Send. Each family receives its own personalized copy.

Note. Sending requires email (Resend) to be configured for your studio. Transactional emails — receipts, booking updates, invitations, and (when enabled) a New payment alert to your admins — go out automatically regardless.

On the iPhone app

iPhone app

Comms (under More) is the same composer, pocket-sized: pick the audience — by billing status, specific families, or a saved group — write the subject and message, and send. Snow-day announcements no longer wait for a laptop.